Billing

INVOICING SYSTEM

SelectCare begins the billing week on Saturdays and ends the billing week on Fridays.  SelectCare bills and pays on a weekly basis.  Reimbursement is expected within five days of receipt of the invoice.

The client or responsible party signs the weekly time sheet and keeps the blue copy for their records.  The SelectCare employee will mail the white copy to the office payroll and billing.

We strongly suggest that the client keep a copy of all signed agreements and the blue copy of the weekly time sheets.

OUR BILLING RATES INCLUDE:

  • Coordinated homecare plans between the health care team, physicians, and our staff.
  • Timely communication that avoids unnecessary delays in changes of physician orders or homecare plans.
  • Monthly home visits and ongoing supervision of SelectCare employees by SelectCare Registered Nurses.*
  • 24 Hour On-Call staff for emergencies, weekends and holidays.

INSURANCE: Private and Long Term Care Insurance will be investigated for home care reimbursement at the client’s request.

OVERTIME: Overtime is billed and paid when a SelectCare employee works more than 40 hours for the client in one week, or on a major holiday listed below.  SelectCare does not charge for a weekly overtime rate for live-in care but does bill overtime when a live-in works on a holiday.

HOLIDAY LISTING FOR OVERTIME BILLING:

  • New Year’s Day
  • Martin Luther King Day
  • President’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Day

CARFARE: Carfare will be added daily to para-professional assignments of 4 hours or less.

VISITS: A visit is considered 2 hours or less and designated for a specific duty such as medication pre-pouring, wound care, RN emergency visit.

ADVANCE DEPOSIT: An Advance Deposit, equivalent to one week of service, will be required upon the signing of the Service Agreement.  This deposit will be held in a non-interest bearing account and applied to the last invoice of service.  A letter of acknowledgment of the receipt of the advance deposit will be sent to the person responsible for billing.

24 HOUR AVAILABILITY

SELECTCARE IS AVAILABLE 24 HOURS A DAY INCLUDING EVENINGS, NIGHTS, WEEKENDS AND HOLIDAYS.

Call SelectCare at 212-505-3640 any time should you need to reach a coordinator or nursing staff member.

Our goal is to assist you so that your may remain at home as independently as possible.

We are always available should you have any questions or concerns with staff, scheduling or billing issues.

Carla Lynn Holub
Vice President, Community Liaison

We Offer:
  • Free RN Evaluation
  • Free Long Term Care Insurance Investigation
  • Free Monthly Nursing Visit
Contact Us Anytime

Select Home Care
915 Broadway, Suite 1101
New York, NY  10010

Phone: (212) 505-3640
Fax: (212) 505-5347

When You First Call Us:

We will explain our services, describe the home care worker's job responsibilities, our billing rates and payment procedures. We will be happy to fax or mail material that further introduces our service to you.

Then, we start looking for the right person to assist you.

A personalized plan of care is developed. This plan lists your specific needs and requirements, the type of health care professionals we will be providing, their duties and responsibilities and work schedules.

A Registered Nurse will be out the day service begins to make sure everything is going as you expected.