Dear Carla, The new aide Jackie is terrific. Thank my new coordinator Sandy for sending her to me. I am very pleased with Sandy also. Your agency has provided me with a number of very thoughtful and responsible people who are competent and caring.

    – Molly Allen

    Manhattan

    I commend everyone at Select Care. Their kindness to me and to my husband, their ability to anticipate his needs, attention to his health, comfort, and safety, and coordination of medical matters relieved me of untold anxiety. I am endlessly grateful.

    – Linda Faulhaber

    Manhattan

    We are so pleased with the care my parents have received from SelectCare Home Health Care. I live in the opposite part of the state and have no other family in NYC to look in on them. My father refuses to leave his own home, so home care was the only way to go. They were recommended by my NYC church, who I knew had done a complete vetting of the service. My mother is, shall we say, difficult. She gave a lot of pushback to the process, but they were patient and kind, and completely understood her feelings. They are thorough and caring and I have total confidence that my parents' needs are being met.

    – Anita Estling

    Brooklyn

    After being in and out of the hospital for almost a month for different health issues, my 89 year old Mom was diagnosed with Covid 19. Due to Mom's mild Covid symptoms, she was able to be discharged to return to her home. At this point, Mom required 24 hour care and I knew this was going to be difficult. I contacted numerous health care agencies but the kindest response I received was from Select Care. Almost immediately, Kelly said, "We want to help". I knew from that statement alone that I had found the perfect people to take care of Mom. From that day on, until Mom passed, Mom was given the most amazing care from each and every one of the nurses and aides. Every one who took care of Mom was caring, loving, compassionate and sensitive to all of Mom's needs. All of the staff kept in constant contact with me and guided me through all of the necessary arrangements that Mom needed before and after her discharge from the hospital. Even after Mom's passing, they have continued to help finalize Mom's needs. Needless to say, I feel that Select Care have been my guardian angels. They are the kindest people and I am so very lucky to have found them.

    – Allison Gutner

    New York City

    My 89-year old mom landed in the hospital with an ankle fracture. She ended up in rehab after that, but had to return to the hospital due to complications. Upon return, she was diagnosed with Covid-19. As she was not presenting with any symptoms, the hospital deemed her well enough to return home, especially since they needed the bed for other Covid patients. As we needed 24-hour care, we reached out to many home health care providers, most who did not respond. SelectCare literally came to our aid, providing exactly the care and support we needed. I can't say enough about this group of aides and nurses. They are personal, caring, wonderful human beings. They were in constant communication with us about everything that was needed for my mom. They were proactive ensuring she was well taken care of. This was hugely important for us given we live in Massachusetts and with the Covid condition, could not be with my mom. Even in her passing, they stayed connected with us, helping to take care of final needs. If you are looking for elder care, look no further. These people are amazing!

    – Donna Shaw

    Manhattan

    SelectCare has been helping to take care of my husband for an entire year, sometimes for 24 hours a day. He has been in constant danger of falling and has needed kind and careful help. This has been consistently provided by SelectCare. Not once did the agency fail to cover all these hours, even when someone occasionally had to cancel at the last minute. Always was a SelectCare aide there, ready to help at the appointed time. It was always easy to communicate with the office. The nursing help and advice was very useful and the nurse assigned to our case was the same one throughout the year. She visited every so often and was very knowledgeable and kind. I keep using the word "kind" because I think in this situation one needs not only competence but also kindness. This is consistently provided by SelectCare, both by management and by on-the-job aides. I recommend this agency very highly.

    – Dorothy James

    Bronx, New York

    I live alone and needed help at home while recuperating from surgery, not major, but still concerning. SelectCare reps helped me with cleaning myself, meals, keeping my living space clean, taking me to the hospital for surgery and to doctor followup appointments, and , above all, keeping me safe. I recommend SelectCare without hesitation.

    – Alan Margolies

    New York City

    I needed an aide to fill in for my mother ASAP. All of you **always** come through for my mother, even when I ask the next-to-impossible. The simple truth is that, if it weren't for all of you--especially Sandy--I wouldn't have a life or a career or a good night's sleep.

    – Erika R.

    New York City

    I have been using Select care service for some time now I live in the United Kingdom, and I travel to New York and the service I receive from there staff and nurse was amazing, the staff are brilliant very friendly service and I will always use this service when I travel to New York.

    – Hazel Spence

    United Kingdom

    I have been using Select Care to care for my husband for the last three years. All the aides have been outstanding - kind, caring, compassionate, empathetic and professional. All the employees in the office are extremely helpful. I have recommended SelectCare to a number of my friends who are in need of home health aides and will continue to do so. Thank you for helping meet such a difficult time in the life of my family.

    – Joan B.

    New York, NY

Henry’s Story

Meet Henry, a stroke survivor able to maintain his quality of life with the help of SelectCare.

Henry has been a client of SelectCare for almost four and half years. He is a stroke survivor and wanted to continue his recovery at home. He needs assistance with his daily activities but still wants to be independent and help himself. Henry says that “without SelectCare I do not know what I’d do; I couldn’t recover at home.” 

Ingrid Fenton is one of Henry’s home health aides and has been with him since he became a client of SelectCare. She assists him with his personal care, medication reminders, shopping and housekeeping. Henry feels that even though he and Ingrid maintain a professional relationship, they have become good friends.

Ingrid feels that when a caregiver goes to a client’s home for the first time the caregiver needs to build confidence with the client.  She recognizes clients may be uncomfortable having a stranger in their home or having someone helping them with personal care and it is the caregiver’s job to assure the client they are here to help, not take over.  Ingrid says “I am here to assist you, whatever you want me to do, I’ll do.” Ingrid has seen Henry make excellent progress since she began working with Henry due to his hard work and her assistance.  She also observed that Henry continues to do as much as he can and when he can’t he makes suggestions for his home health aides.

Bijal Patel is Henry’s RN Field Nurse Supervisor. Bijal is responsible for managing Henry’s medications and safety. For Bijal it is important to remember that she is in her client’s home and support their goal to be independent as much as possible.  Henry feels confident in the nurses he has because they take his concerns seriously and work with his doctors to ensure he remains as healthy as possible. Bijal enjoys building the relationships she has with each of her clients seeing them grow and get better. Bijal says “we give that quality of care that’s on a personal level.”

External Reviews & Testimonials
Testimonials
I needed an aide to fill in for my mother ASAP. All of you **always** come through for my mother, even when I ask the next-to-impossible. The simple truth is that, if it weren't for all of you--especially Sandy--I wouldn't have a life or a career or a good night's sleep.

– Erika R.

New York City

We are so pleased with the care my parents have received from SelectCare Home Health Care. I live in the opposite part of the state and have no other family in NYC to look in on them. My father refuses to leave his own home, so home care was the only way to go. They were recommended by my NYC church, who I knew had done a complete vetting of the service. My mother is, shall we say, difficult. She gave a lot of pushback to the process, but they were patient and kind, and completely understood her feelings. They are thorough and caring and I have total confidence that my parents' needs are being met.

– Anita Estling

Brooklyn

SelectCare home health aides took care of my mother and father for over a year and a half. Mom and Dad both had moderate dementia. I found the aides to be consistently caring, compassionate, understanding and attentive to my parents' needs. They performed all the necessary tasks in a positive, cheerful, friendly and respectful manner. They really care. I highly recommend this agency.

– Hal R.

Manhattan

SelectCare has been helping to take care of my husband for an entire year, sometimes for 24 hours a day. He has been in constant danger of falling and has needed kind and careful help. This has been consistently provided by SelectCare. Not once did the agency fail to cover all these hours, even when someone occasionally had to cancel at the last minute. Always was a SelectCare aide there, ready to help at the appointed time. It was always easy to communicate with the office. The nursing help and advice was very useful and the nurse assigned to our case was the same one throughout the year. She visited every so often and was very knowledgeable and kind. I keep using the word "kind" because I think in this situation one needs not only competence but also kindness. This is consistently provided by SelectCare, both by management and by on-the-job aides. I recommend this agency very highly.

– Dorothy James

Bronx, New York

After being in and out of the hospital for almost a month for different health issues, my 89 year old Mom was diagnosed with Covid 19. Due to Mom's mild Covid symptoms, she was able to be discharged to return to her home. At this point, Mom required 24 hour care and I knew this was going to be difficult. I contacted numerous health care agencies but the kindest response I received was from Select Care. Almost immediately, Kelly said, "We want to help". I knew from that statement alone that I had found the perfect people to take care of Mom. From that day on, until Mom passed, Mom was given the most amazing care from each and every one of the nurses and aides. Every one who took care of Mom was caring, loving, compassionate and sensitive to all of Mom's needs. All of the staff kept in constant contact with me and guided me through all of the necessary arrangements that Mom needed before and after her discharge from the hospital. Even after Mom's passing, they have continued to help finalize Mom's needs. Needless to say, I feel that Select Care have been my guardian angels. They are the kindest people and I am so very lucky to have found them.

– Allison Gutner

New York City

My 89-year old mom landed in the hospital with an ankle fracture. She ended up in rehab after that, but had to return to the hospital due to complications. Upon return, she was diagnosed with Covid-19. As she was not presenting with any symptoms, the hospital deemed her well enough to return home, especially since they needed the bed for other Covid patients. As we needed 24-hour care, we reached out to many home health care providers, most who did not respond. SelectCare literally came to our aid, providing exactly the care and support we needed. I can't say enough about this group of aides and nurses. They are personal, caring, wonderful human beings. They were in constant communication with us about everything that was needed for my mom. They were proactive ensuring she was well taken care of. This was hugely important for us given we live in Massachusetts and with the Covid condition, could not be with my mom. Even in her passing, they stayed connected with us, helping to take care of final needs. If you are looking for elder care, look no further. These people are amazing!

– Donna Shaw

Manhattan

I have been using Select Care to care for my husband for the last three years. All the aides have been outstanding - kind, caring, compassionate, empathetic and professional. All the employees in the office are extremely helpful. I have recommended SelectCare to a number of my friends who are in need of home health aides and will continue to do so. Thank you for helping meet such a difficult time in the life of my family.

– Joan B.

New York, NY

I live alone and needed help at home while recuperating from surgery, not major, but still concerning. SelectCare reps helped me with cleaning myself, meals, keeping my living space clean, taking me to the hospital for surgery and to doctor followup appointments, and , above all, keeping me safe. I recommend SelectCare without hesitation.

– Alan Margolies

New York City

I commend everyone at Select Care. Their kindness to me and to my husband, their ability to anticipate his needs, attention to his health, comfort, and safety, and coordination of medical matters relieved me of untold anxiety. I am endlessly grateful.

– Linda Faulhaber

Manhattan

I have been using Select care service for some time now I live in the United Kingdom, and I travel to New York and the service I receive from there staff and nurse was amazing, the staff are brilliant very friendly service and I will always use this service when I travel to New York.

– Hazel Spence

United Kingdom

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