Our Caregiver Selection Process

AT A GLANCE:  

As a small, independent home health care agency in New York City, SelectCare Home Care Services can be extremely selective in who we choose to represent our agency. Our interview process exceeds Department of Health standards and ensures we ask only the most dedicated, reliable caregivers to join our team.

In Home Caregiver Selection Process

“The Right Person Makes All The Difference.”

-SelectCare founding motto, May 1, 1985

IMG_8306

There are more than 60,000 home health caregivers working in New York City, and finding someone with the right combination of skill, personality and experience to make a difference in the life of you or a loved one means more than just filling an open schedule.  SelectCare Home Health Care Service’s staff has spent more than three decades learning what makes a truly great home caregiver and our hiring, interview and staffing processes are a direct result of this experience.

Those years of experience have also taught us a key component of home caregiving that is too-often forgotten: respect.  Home care giving can be truly challenging work, but we believe that finding an honest employer shouldn’t be.  By being transparent with our caregiver staff, we build a foundation of trust that ensures you or your loved one can rely on our services.

If you are interested in a career, please visit our employment page for more information.

Hiring

We believe experience is the best teacher.  To that end, we seek longtime home health caregivers who have proven track records with previous clients.

A referral system is utilized that encourages current staff members to seek out reliable caregivers from amongst their family, friends and neighbors.  It truly does take a good caregiver to know one, and we welcome these additions to the SelectCare NYC community with open arms.

Interviewing

Just as each of our clients have unique needs and personalities, so to do our caregivers.  Rather than using impersonal open houses or large group interviews, our interviews are always one-on-one.  Because of this personalized attention, you can rest assured that every caregiver we employ represents the values of our agency.

Staffing

Another key to good homecare is consistency – both for the client and caregiver.  Good home care is not a revolving door of strangers, but a friendly face who learns your rhythms and habits.   A good home care agency, by the same token, does not upend their caregivers’ lives by suddenly cutting hours or changing schedules.   We believe consistent, reliable staffing choices are the bedrock of a great home care experience.

Here’s more information regarding In-Home Caregiver Skills and Traits on the following blog post:

What's Next:
Have Questions?

Contact us any time, 24/7 with any questions, or to request a free in-home evaluation.

Talk To Us Today

Schedule a Free Visit

Get started with a complimentary in-home evaluation.

Schedule Now
After being in and out of the hospital for almost a month for different health issues, my 89 year old Mom was diagnosed with Covid 19. Due to Mom's mild Covid symptoms, she was able to be discharged to return to her home. At this point, Mom required 24 hour care and I knew this was going to be difficult. I contacted numerous health care agencies but the kindest response I received was from Select Care. Almost immediately, Kelly said, "We want to help". I knew from that statement alone that I had found the perfect people to take care of Mom. From that day on, until Mom passed, Mom was given the most amazing care from each and every one of the nurses and aides. Every one who took care of Mom was caring, loving, compassionate and sensitive to all of Mom's needs. All of the staff kept in constant contact with me and guided me through all of the necessary arrangements that Mom needed before and after her discharge from the hospital. Even after Mom's passing, they have continued to help finalize Mom's needs. Needless to say, I feel that Select Care have been my guardian angels. They are the kindest people and I am so very lucky to have found them.

– Allison Gutner

New York City

view more testimonials