Our Caregiver Selection Process

In Home Caregiver Selection Process

“The Right Person Makes All The Difference.”

-SelectCare founding motto, May 1, 1985

AT A GLANCE:  As a small, independent home health care agency, SelectCare Home Care Services can be extremely selective in who we choose to represent our agency. Our interview process exceeds Department of Health standards and ensures we ask only the most dedicated, reliable caregivers to join our team.

There are more than 60,000 home health caregivers working in New York City, and finding someone with the right combination of skill, personality and experience to make a difference in the life of you or a loved one means more than just filling an open schedule.  SelectCare Home Health Care Service’s staff has spent more than three decades learning what makes a truly great home caregiver and our hiring, interview and staffing processes are a direct result of this experience.IMG_8306

Those years of experience have also taught us a key component of home caregiving that is too-often forgotten: respect.  Home care giving can be truly challenging work, but we believe that finding an honest employer shouldn’t be.  By being transparent with our caregiver staff, we build a foundation of trust that ensures you or your loved one can rely on our services.

Click on the portraits below to meet some of the SelectCare NYC staff members and learn why they chose to be part of the SelectCare Team.

If you are interested in a career, please visit our employment page for more information.

Hiring

We believe experience is the best teacher.  To that end, we seek longtime home health caregivers who have proven track records with previous clients.

A referral system is utilized that encourages current staff members to seek out reliable caregivers from amongst their family, friends and neighbors.  It truly does take a good caregiver to know one, and we welcome these additions to the SelectCare NYC community with open arms.

Interviewing

Just as each of our clients have unique needs and personalities, so to do our caregivers.  Rather than using impersonal open houses or large group interviews, our interviews are always one-on-one.  Because of this personalized attention, you can rest assured that every caregiver we employ represents the values of our agency.

Staffing

Another key to good homecare is consistency – both for the client and caregiver.  Good home care is not a revolving door of strangers, but a friendly face who learns your rhythms and habits.   A good home care agency, by the same token, does not upend their caregivers’ lives by suddenly cutting hours or changing schedules.   We believe consistent, reliable staffing choices are the bedrock of a great home care experience.

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My 97 YO Aunt passed away recently. I shared responsibility for her health care with my cousin-she was childless. For the last three years she had live-in help provided by SelectCare Aides …. she was also on hospice- your staff and nurses were very helpful in coordinating services with hospice and in explaining things to her. Thanks to you for making things much easier for my Aunt and us.

– Joel B H

NY

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